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Store Policies
About Us
The Alaska Airlines / Horizon Air Company Store is proud to support both Alaska Airlines and Horizon Air with high quality logo, collectible, and travel related products. The Company Store offers 24/7 web access and a main store branch open to all in Seattle. Additionally, Board Room members can purchase select items at the Seattle, Los Angeles and Anchorage Board Room locations.

Location
The Alaska Airlines / Horizon Air Company Store is located at the Alaska Airlines Gold Coast Center just south of the Seattle Tacoma International Airport.

20833 International Boulevard First Floor East Side
Seattle, Washington 98198

Hours
Tuesday through Friday 9:30am to 5:00pm excluding holidays.

Contact
Telephone: 206-392-7777
Fax: 206-392-7748
Email: AlaskaShop@alaskaair.com

Mailing Address
Post Office Box 68900
Seattle, Washington 98168

Web Shipping Policy
Orders are shipped on FedEx standard ground unless another FedEx option is selected and purchased.

Orders for in-stock items purchased before 12:00noon Pacific Time Monday through Friday excluding holidays will be tendered to FedEx the same day.

Orders for in-stock items purchased after 12:00noon Pacific Time Monday through Friday, on Holidays, and on Weekends will be tendered to FedEx the next business day.

An email confirmation of shipment will be sent once the order has been tendered to FedEx.

Returns and Exchanges
If you receive an incorrect or damaged item, we will have you ship the item back to us at our expense and send you a replacement item.

If you desire to return or exchange an item in working condition, please contact us at AlaskaShop@alaskaair.com so we can facilitate the return or exchange.

Privacy Policy
During the checkout process you are required to enter certain pieces of personal information, including, but not limited to, email address, name and shipping address. Kotis Design collects this information to process your order, but will not share the information with any third parties. See Alaska Airlines Privacy Notice for information regarding payment processing.
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20833 International Boulevard First Floor East Side, Seattle, WA 98198
AlaskaShop@alaskaair.com  |  206-392-7777